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Sign-in and account FAQ

Sign-up, child and learner accounts, and email questions.

Can I browse without signing in? No. Practice, plans, and Progress all need an account. Sign up and sign in first.

Forgot your password? Use Forgot password on the sign-in page and follow the email to reset it. If no email arrives, check your spam folder or use Contact us on the official site.

How do I set a password after Google sign-in? Use the Google email you signed in with. Open Change password on Me and set one. After that you can sign in with that email and password, or keep using Google.

How do I change a password after LINE sign-in? You cannot. A LINE sign-in has no in-app password, and it cannot be changed here. Keep signing in with LINE.

A child or learner account cannot sign in? Use the ID + PIN (not an email), check the PIN length shown on screen, and sign in to the browser App (not LINE).

Can a child or learner account sign in with LINE? No. Child and learner accounts work in the App only.

How do I open Family or Teaching after signing up? Open it from Me → Switch spaces. See Three ways.

How do I manage several email addresses? See Sign-in email management.

Can a child use the parent’s password? Not recommended. Add a child account instead.

More steps: Sign up and sign in.

Last updated: Thu Oct 15

This guide applies to the DodoTalk Help Center.