Speaking, plans, Progress, and Me all need a signed-in account. The free trial does too: trial minutes are added after you sign in.
Where it is
Open the App’s sign-up page. Sign up at the top of the website leads to the same page.
Steps
- On the sign-up page, choose Email, Google, or LINE.
- For email, open the confirmation link in the email and set a password.
- A new account starts in Personal. Open Family or Teaching later from Switch spaces.
How each role signs in
| Who | How to sign in |
|---|---|
| Personal / parent / teacher main account | Email and password, Google, or LINE |
| Child / learner account | Choose Learner or child on the sign-in page, then enter the account + PIN. See Child and learner accounts |
After you sign up
- Follow the main path once: speaking level check → plan → practice.
- Coaching a child? Open Family. Teaching learners? Open Teaching.
- Want to sign in with more than one email? See Sign-in email management.
If…
| Situation | What to do |
|---|---|
| You forgot your password | Tap Forgot password on the sign-in page and follow the email. No email? Check spam, or use Contact us on the website |
| You signed in with Google and want a password | Use that Google email: open Change password on Me and set one. Then you can sign in with the email and password, or keep using Google |
| You signed in with LINE and want to change the password | You can’t. LINE sign-in has no in-app password. Keep signing in with LINE |
| A child or learner account can’t sign in | See Child and learner accounts and the Sign-in and account FAQ |
| You want to sign in to a child or learner account with LINE | Not supported. Use the App with the account + PIN |